Traducción generada con IA a partir de las versiones francesa e inglesa, que son la referencia. Ante cualquier duda sobre seguridad, consulte la versión francesa o inglesa.
Tradução gerada por IA a partir das versões francesa e inglesa, que são a referência. Em caso de dúvida sobre segurança, consulte a versão francesa ou inglesa.
Traduzione generata con l'IA dalle versioni francese e inglese, che fanno fede. In caso di dubbio sulla sicurezza, consultate la versione francese o inglese.
KI-generierte Übersetzung der französischen und englischen Fassung, die maßgeblich sind. Bei Zweifeln in Sicherheitsfragen gilt die französische oder englische Fassung.
Met AI gegenereerde vertaling van de Franse en Engelse versie, die de referentie zijn. Bij twijfel over veiligheid: raadpleeg de Franse of Engelse versie.
本译文由人工智能根据法文版和英文版生成，以法文版和英文版为准。如对安全问题有疑问，请参阅法文版或英文版。
この翻訳はフランス語版と英語版からAIで生成したものです。基準はフランス語版と英語版です。安全に関して疑問がある場合は、フランス語版または英語版を参照してください。
PSM · Module 9 of 12
Investigate to learn, not to punish
Every incident and every near miss is information the plant gives you about its barriers. A good investigation turns it into a lasting fix; a bad one finds a culprit, closes the file — and waits for the repeat. As a manager, you decide which of the two your plant does.
≈ 70 minWorkshop: timeline + 5 whysInteractive fishboneQuiz: 8 questions
By the end of this module you will be able to:
- say which events must be investigated, how fast and with which team (OSHA 1910.119 (m) and BTI-PSM-13);
- classify a near miss by its potential, not by its luck;
- tell immediate cause, causal factor and root cause apart, and not stop at "human error";
- pick the method (5 whys, timeline and causal factors, fishbone, barrier analysis) according to severity;
- build a just culture where people report, and close the loop: recommendations, effectiveness check, sharing lessons.
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The full module is for enrolled learners
This is where the sample ends. The full module — every section, the real case, the interactive exercise, the quiz and the 'on the floor' list — is available to enrolled learners and teams. Request access and we will get back to you.